Return Requested
Published when a customer has requested to return items from an order.
Overview
ReturnRequested is published by the Returns APIReturns APIServicev1.0.0Public API customers use to start a return. Validates the request against the original order and records it.
Publishesreturn-requestedSubscribesrequest-returnOwnerfulfilment-platformMapRepoView docs after it accepts a Request ReturnRequest ReturnCommandv1.0.0Command sent by a customer to return one or more items from a delivered order.
Ownerfulfilment-platformSchemaMapView docs. The Returns ProcessorReturns ProcessorServicev1.0.0
Applies the returns policy to new requests and tracks returned parcels until they arrive back at the warehouse.
Publishesreturn-approved, return-receivedSubscribesreturn-requestedOwnerfulfilment-platformMapRepoView docs consumes it to apply the returns policy.
Architecture diagram
JSON Schema
Published when a customer has requested a return