command
Request Return
Command sent by a customer to return one or more items from a delivered order.
Command
POST
/returnsOverview
RequestReturn is handled by the Returns APIReturns APIServicev1.0.0
Public API customers use to start a return. Validates the request against the original order and records it.
Publishesreturn-requestedSubscribesrequest-returnOwnerfulfilment-platformMapRepoView docs. If the order is within the returns window the request is recorded and Return RequestedReturn RequestedEventv1.0.0Published when a customer has requested to return items from an order.
Ownerfulfilment-platformSchemaMapView docs is published.
Architecture diagram
Schema
Event-driven architecture documentation: Acme Inc
JSON Schema
7 properties
Request to return items from a delivered order
orderIdstring<uuid>
requiredcustomerIdstring<uuid>
requireditemsarray[object]
requiredreasonstring
requiredAllowed values:
damaged wrong_item not_as_described no_longer_needed othercommentstring