The order management team is responsible for overseeing and optimizing the entire order lifecycle within our organization. Their key responsibilities include:

• Processing and validating incoming customer orders
• Managing order fulfillment workflows and inventory allocation
• Coordinating with warehouse and shipping teams
• Handling order modifications and cancellations
• Resolving order-related customer issues and disputes
• Monitoring order processing metrics and KPIs
• Implementing and maintaining order management systems
• Developing strategies to improve order accuracy and efficiency

The team works closely with sales, customer service, and logistics departments to ensure smooth order processing and customer satisfaction.